#h5yr and #h5is - find out how these two cryptic twitter tags promote happiness at work. - The Chief Happiness Officer Blog

#h5yr and #h5is - find out how these two cryptic twitter tags promote happiness at work. - The Chief Happiness Officer Blog Take a moment to check out these two websites with some slightly cryptic links: h5yr.com h5is.com They were created by Douglas Robar, a member of the Umbraco Community, that develops and uses the open source Umbraco CMS. They wanted a good way to share both success and mistakes and since there are hundreds of people working with Umbraco spread out all over the world they do this through twitter. If you want to praise a fellow member of the community for doing good work you can mention them on twitter and add the twitter tag #h5yr for High Five, You Rock (based on one of the exercises from our speeches). If youve just made a mistake at work and want to share it so others can learn from your example, you can tweet about it and add #h5is for High Five, I Suck. The two sites above list the most recent tweets that contain those two tags so the community members have a record of their successes and their failures and can appreciate and learn from both. And remember: Its important for a workplace to celebrate when things go well, but equally important to celebrate mistakes and failure. Heres why. PS. Also note that there is no h5ys (High Five You Suck) tag. That would NOT promote happiness at work! Related posts Top 5 reasons to celebrate mistakes at work. Top 5 business maxims that need to go. Happiness and elephants. Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related

Why Is Personal Branding Important

Why Is Personal Branding Important As hard as it sounds, many employers look at you as an asset rather than a person. This doesn’t mean that they don’t appreciate you but it means that they look at what you can offer to the company as a whole rather than an as an individual. This means that you need to look at your personal branding methods and how you can make sure that you are seen as the best possible asset for a company to have. There are different ways that you can do this, but the whole point is to look at what you do as a whole rather than the individual aspects that these offer. This means that you need to look at your resume and your cover letter, and even what to wear to an interview to help make sure that you are seen as a valuable asset to any company. You need to make sure that a company sees you as a must-have brand, something that they feel their business can’t do without! Sell yourself and create a little bit of a buzz about you, so that they are curious about what they are missing out on which will encourage them to employ you! Personal branding is easy to implement, especially if you take a sensible approach and make sure that you think about what an employer is looking for and how you can accommodate this.

The True Story About Resume Writing Series That the Experts Dont Want You to Hear

The True Story About Resume Writing Series That the Experts Don't Want You to Hear Resume Writing Series - Is it a Scam? Professionals are anticipated to create a good resume so as to apply for employment. You would like the most relevant information at the very top. One particular special feature offered by Resume Writers Service is that if you're a returning customer, you can find any services for half off the normal price. A work search is a tough procedure, so candidates need professional and timely aid. The Upside to Resume Writing Series Professional resume writers understand the significance of their work, so they are always accountable for the very best result. You should organize your resume to aid agencies evaluate your experience. Learn about the three sorts of skills it is possible to highlight and the way you are able to incorporate them into your resume. Video resumes are the current trend in the world today. Resume writing objective is a significant portio n of the resume, without it resume won't leave its effect on the recruiter. There are many statements one can utilize to make an effective resume. Observing the entire investigator resume writing tips will definitely help you in your attempt. You've got to design your application in a manner it interests the employer in going through your details and they'll call you for the interview to talk about the further specifics. The Do's and Don'ts of Resume Writing Series Resume Planet is regarded as one of the most trustworthy sources for resumes at affordable prices. Selecting the most suitable format is always important so be sure the format you select is linked to the job and reflects your personality and abilities. The Basic Facts of Resume Writing Series An amount of overlap between your prior experience and the necessities of the job that you seek will be critical. The skills required vary based on the field you're applying for. Successful candidates are well qualified, bu t they're also prepared. Because there are many set of ASE certification, you should specify which one that you have. Resume writing Objective is a central section in any sort of resume. Your resume should be formatted in an easy, professional method. Basically, writing skills really make a difference in the way you encounter. Resume writing is the most crucial step in presenting your abilities and receiving the job that you desire. If you do, you've won the job. You'll need an outstanding resume to acquire the work prospect. If you own a lot of experience applicable to the job which you are applying for, do what you could to fit it in. Use a skills-based resume if your prior job experience doesn't necessarily fit with the job you're applying for. Life After Resume Writing Series Visual resume making tools There are lots of free tools which you are able to utilize to make the ideal resumes. The USAJOBS application procedure is intended to weed out candidates who cannot follow precise instructions. Resumes ought to be written to fulfill the requirements of prospective employers. Skills-based resumes may also enable you to combine related work and other experience during the skills-based headings. Why, as it really works! You save a lot of time, as our online helpers are all set to assist you succeed with a great application document. If it comes to resumes, there's no 1 size fits all. All materials will be supplied.

Top 5 Must-Dos When Working Freelance - Work It Daily

Top 5 Must-Dos When Working Freelance - Work It Daily 5 Must-Dos When Working Freelance Freelancers are most common within the creative industry, as a freelancer has the flexibility and independence to be able to take on very versatile and exciting projects. Versatility serves as fuel for creativity. Related: Resume Problem: How To List Freelance Jobs? Whether you’re a freelance writer, artist, or photographer, the creative industry is a competitive one, and it’s becoming ever more important to stand out. 5 Must-Dos When Working Freelance Here are the top five must-dos for freelancers in the creative industry. 1. Create A Brand While everyone has to sell themselves for a career, a freelancer must sell themselves and their skills on a daily basis. The longer it takes you to get your message across, the more likely you are to lose the potential client’s attention. Creating your own brand gives you the chance to communicate your skills and what makes you different from your competitors in one clear and easy to understand message. Be sure to take a look at what your competitors are doing, what people in your industry are talking about to see if your particular skill fills a need, if there are any threats to this industry, where the opportunities lie, and what weaknesses you have which need work. Basically, remember to do a SWOT (Strengths, weaknesses, opportunities and threats) analysis before creating your brand. A brand isn’t just about a good looking logo and an easy to remember catch phrase (although this does help). A lot of research needs to go into the process. It takes time to build up the awareness of a brand, but you need to work out what you are selling, why you are selling it, and what makes you different from everyone else before focusing on what design your brand should have. 2. Online Presence Your online activities are a big part of building your brand’s reputation. So, it’s important to make sure what you do online is in sync with your overall branding. Your website or blog gives you the chance to build your reputation as an industry expert. Don’t just talk about yourself though. See what others are doing, and discuss oncoming trends or industry changes. Adding your expert opinion to an industry update or new trend helps you show off your knowledge of the industry. Once you have given your expert opinion, remember to share your updates via your social media profiles. Remember to consistently work on your online presence, and provide potential customers with up to date contact information, as well as projects you have worked on or are working on. 3. Engage Remember to engage with your audience, whether online or offline. If someone asks you a question, even if it’s through your social media or as a comment on your website, be sure to give them an answer as soon as you can, even if it’s just asking them to contact you through a another means (i.e. via telephone), so you can give them a more in-depth response. You can also engage with people through your work (i.e. as a photographer), you can create a photo book tailored to your online reader’s interests, which they are then likely to buy via your website. Be sure that this project is in line with your brand, though. For example, if you’re a wildlife photographer, consider creating an annual photo book for your general audience themed on the most ferocious animals you photographed. If you’re concerned about the printing costs of such a project, consider using online publishers with print on demand services. 4. Network This is relevant for every career path, but it becomes even more relevant for a freelancer, as a contact from a networking event, especially a creative industry networking event has the potential to turn into a long term customer. Search the web for networking events in your local area, as well as in your creative niche, and be prepared when you go. This means have your business cards on you, as well as some examples of your work via a business book or portfolio. However, only use these tools if the person you are talking to is interested and asks to see these. Networking isn’t about forcing your details on people, but about making a real connection with people. You may discover a like-minded freelancer with whom you can compare notes. 5. Know The Rates When you charge clients for your services, make sure that you are asking for the going rate. It’s important for you to cover your expenses and make a profit, but make sure you aren’t overselling or even underselling yourself. Related Posts Where Does Volunteer Work Belong On A Resume? How To Address Temp, Part-Time Volunteer Jobs On Your Resume A Grad’s Guide To Freelancing [Infographic]   Photo Credit: Shutterstock Have you joined our career growth club?Join Us Today!

Your Complete Guide to the Best Customer Service Jobs

Your Complete Guide to the Best Customer tafelgeschirr JobsPop quiz Customer tafelgeschirr is not a job for googletag.cmd.push(function() googletag.display(div-gpt-ad-1467144145037-0) ) (A) the faint of heart(B) impatient people(C) people who hate other people(D) all of the aboveThe answer is definitely D. In customer tafelgeschirr, you help other people like its your job, because it is your job. Whether that includes helping customers with a particular product, fielding questions and complaints with a pleasant smile, or listening to people rant and rave about a product you didnt sell them and didnt create, its a role that requires a hr of people skills and diplomacy. Youre often a front-line brand ambassador for your company. In the best of times, you might earn loyal customers for your company. When things go wrong, you might end up a viral cautionary tale of customer tafelgeschirr gone wild. So remember not for the faint of heart (or patience).What Do Customer tafelgeschirr Profe ssionals Do?Customer services representatives (also known as customer care representatives) can be found in any customer-facing industry. That includes retail, hospitality, healthcare, or any service industry. These professionals are the friendly faces and voices who are ready to help Their tasks might includeReceiving customers or answering phone callsCoordinating customer ordersEvaluating problems or issues and determining the next stepsTroubleshooting issues, give advice or informationEnsuring a good customer experienceReceiving customer feedbackInvestigating issuesMaintaining detailed client or customer recordsEscalating issues when necessaryCoordinating follow-up outreach to customersInteracting with customers in person or via phone, online chat, fax, or social mediaGiving information about a store, company, or productGenerating ausverkauf leadsProcessing payments or refunds as necessaryBuilding customer and brand relationshipsMeeting sales targets and goalsFollowing company pr otocols for customer careExamples of common customer service jobs includeClient Services ManagerClient Services SpecialistClient Services CoordinatorClient Services RepresentativeCustomer Service AssociateCustomer Service CoordinatorCustomer Service ManagerCustomer Service coachCustomer Service/Care RepresentativeCustomer Support AssociateCustomer Support ManagerCustomer Support SpecialistFront Desk AgentFront Desk AssociateFront Desk ManagerFront Desk ReceptionistHelp Desk AssociateHelp Desk SupportHelp Desk TechnicianReceptionistRetail AssociateRetail Sales AssociateSales AssistantSales CoordinatorTechnical Support EngineerTechnical Support RepresentativesIts important to note that this is not your typical 9-to-5 job. Depending on the industry or company, you may be working odd or overnight shifts, including holidays and weekends.What Does the Customer Service Career Path Look Like?In the past, customer service was often looked upon as an entry-level job, or a career dead end, but that is no longer the case (if it ever really was). Many customer service careers start in the aforementioned entry-level job (customer service rep, or any associate-level job), but with experience in the field, a person can go on to become a coordinator, manager, supervisor, or executive).As we become a mora consumer-driven culture, and one where a customer can be blasting a poor experience over social media within seconds, that means that the customer service industry is growing and becoming more sophisticated by the day. Customer service representatives are not just for placating customersthey may be troubleshooting complicated issues, using advanced technical skills, and using a variety of different communication platforms to connect with customers.The data obsession that drives so many other industries has taken root in the customer service field as well, with metrics, reporting, and customer data management becoming more complex in the pursuit of generating sales and creating lasting, positive relationships with customers.What Skills Do Customer Service Professionals Have?Remember when I mentioned people skills? These are among the most essential skills for a fulfilling and productive career in customer service. Heres the rundown of the skills youll need (or should build) if youre looking for a job in the field.Communication SkillsYoull be communicating with all sorts of people. Happy customers with questions, unhappy customers with problems, people who have very few communication skills themselves, people with language barriers, people who just want to talk to someoneyou name it, you might encounter it as a customer service professional. If youre one of those people who can have a conversation with anyone and everyone you meet, great Youve got a good starting point.Your communication skills shouldnt just be customer-facing, though. You may need to explain complicated issues or problems to other teams within your company, and will likely need to be able to communicate brand-specific messaging as well. Your written skills should be strong as well, because so much customer service happens online these days, either via email, online chats, or social media.PatienceIf youre a tech-savvy person who has tried to help someone whos, uh, less tech-savvy with a complicated computer issue, then you know that being the one with all the knowledge comes with great responsibilitynamely, not getting frustrated or yelling if the person doesnt necessarily get what youre putting down. Being able to stay calm and walk through things as many times as necessary is an essential skill for customer service.Organizational SkillsCustomer service reps may need to do a lot of juggling, especially during busy times of the year (for example, holidays). Being able to keep customer information straight and make sure youre logging everything accurately is key. Chaotic or frenzied customer service is usually lousy customer service.Attention to DetailBecause customer service actions can have consequences with customers, companies like to make sure that their customer service reps and contacts have an eagle eye for small details. Whether its making sure an order is being processed correctly, or ensuring that someones insurance information is accurate, youll want to be able to demonstrate ninja-level attention to detail.What Education Do Customer Service Professionals Need?This is a field that you can get into without a degree. Most customer service jobs, especially entry-level ones, require a high school diploma or equivalent, and rely heavily on candidates who demonstrate the kinds of skills outlined above. There is typically on-the-job training, since every industry and every company have their own customer service needs, processes, and policies. Theres no one-size-fits-all training or certification that customer service professionals can undergo.How Much Do Customer Service Professionals Make?The salary can vary according to experience level, but here are some sample median salaries for customer service professionals, per PayScale and the U.S. Bureau of Labor StatisticsCustomer Service Representative $32,300Customer Service Associate $36,680Customer Service Specialist $40,121Customer Service Supervisor $47,938Customer Service Manager $54,066What is the Outlook for Customer Service Professionals?The outlook is strong This is a field that is definitely growingagain, the emphasis on a consumer society means there will always need to be consumer support professionals. The U.S. Bureau of Labor Statistics predicts that this field will grow 10% faster than average by 2024.If youre thinking about breaking into this field, or wondering where you can go next after your first opportunity, working in customer service can be a solid growth choice for your career. And if youre not necessarily interested in making it your career base, the skills you use and build as a customer service representative are ones that you can successfully take to many other industries.

Short Attention Span Heres How to Deal at Work

Short Attention Span Heres How to Deal at Work Yur attention span (or lack thereof) can have a major impact on your performance at work or school, and your ability to deal with the tasks of everyday life one even quick lapse in attention can result in missing out on important information, errors orsomething even worse.But youre notlage alone. A University of New Hampshire survey found that 80 percent of college students text during class and 15 percent send 11 or more texts in a single class period. During a study published of the University of Louisville Law Review, spies were placed at the back of law school classrooms to record the technological activities of second- and third-year law students. And the spies reported that 58 percent of students were using their laptops for non-class purposes, like surfing the web or stalking Facebook, more than half the time.What does it mean to have a short attention span?Attention span refers to how long you can focus on a particular task with out getting distracted by something else. A short attention span means you lose focus on your tasks quickly.How long is attention span?A 2015 study by Microsoft found that the average attention span was eight seconds. However, this study has been heavily critiqued due to vague resources. For many adults, attention span lasts somewhere between 10-20 minutes, although there is no real evidence to support this idea.What causes short concentration span?Tons of people, especially millennials glued to Twitter every few seconds, find it difficult to pay attention these days. The average attention span among humans isnt getting any bigger with social media platforms and technology in general constantly distracting us.There are also real psychological and medical causes for short attention span, including ADHD Learning disability Head injury Mood disorderPersonally, when I was younger, I dont recall having any issues with concentrating or banging out tasks on my to-do list. Fast forward to p resent day, and I have self-diagnosed myself with adult ADHD Ive even been lovingly nicknamed Wall-E by my coworker for staring at my wall whenever Im most bogged down by a long list of overwhelming tasks. The distractions brought on by social media make it all that much easier to find temporary respite as I diligently avoid the looming deadlines tapping me on the shoulder, reminding me that they dont have time for my brain to take a vacation right now.Eventually, I have to come back to reality and regain my focus to accomplish my tasks. Plus, I dont want my lack of sustained attention to affect my colleagues or our work.Heres how I recenter myself to enkoranvers my productivity levels and performance stay up to par.How do you treat short attention span?1. First, dont forget the basics.As in, get enough sleep, eat a healthy breakfast, drink enough water, and exercise your body. A healthy body equals a healthier mind.2. Pinpoint what causes you to lose focus.Is your phone regularly d inging with every social media notification, or are your emails visibly piling up as youre trying to edit your latest pitch? Put your phone on silent, and close out your email browser until youre finished. Whatever it might be, figure it out so you know how to properly combat it.3. Clean up your workspace.If my desk is messy, my mind (and my focus) seems to match it. Once I take the five minutes or so to tidy up, I feel more relaxed and ready to jump into my to-do list.4. Prioritize your to-do list.What must absolutely get done today and reasonably so? If you feel your list of tasks is so overwhelming that youre not sure you can get it done in one day, meet with your manager and put a plan in place. 5. Use apps to help.Certain apps block social media use for a certain amount of time, and others even tally the total amount of time spent on them (yikes). Utilize them if needed.6. Practice mindfulness.Speaking of apps, there are plenty that promote meditation and mindfulness, though y ou dont need them to practice. Start with gentlyshifting your focus back to work every time your mind starts to wander.7. Schedule your distractions.I consider my scheduled time almost like a reward for powering through and remaining focused. A few minutes of mindless scrolling through Instagram and checking my partal email is my go-to after I finish a task.8. Find the work style that works best for you.This simply means to start with the easiest task first, working up to the hardest, or vice versa. I personally like to get the easier, smaller tasks out of the way first, as it makes me feel more productive and motivated to keep tackling the rest.9. Tell others what you need.I laugh at my Wall-E nickname and am not ashamed to admit I suffer from a lack of focus at times. However, I am also not afraid to ask my coworkers for what I need from them in order to get back on track, which, for me, is scheduled drop-ins and respecting that I keep my door closed to center my attention on my w ork (there is a constant stream of traffic outside of my office).10. If possible, work from home (if this works for you).Almost every time I work from home, I get nearly double the output that I do on any given day when Im in the office. No one is knocking on my door for unscheduled drop-ins and, while I am reachable by phone and email, I notice many often either wait to address their issues in person or they put it into an email, which saves me valuable working time. However, I know there are some people who feel they are less focused at home, so this depends on your situation.11. Take a break when its really needed.Think of your brain as a muscle just like any other part of your body, it needs to be worked out regularly or it will become fatigued quickly. However, muscles can only be worked out for so long before they lose strength. Therefore, make sure youre allowing enough recovery time and that the distractions or lack of focus isnt actually because youre just tired. Even with a short attention span, you need breaks.12. Work on building your attention span.Mastering any skill requires practice and patience, and boosting your attention span is no different, writes Alan Henry of Lifehacker. The absolute best thing you can do is embrace single-tasking whenever you can, and work hard to stay focused. Were not just saying focus harder here either, instead, think about the things you do at home and at work that really do require singular focus, and make those projects first on your to-do list. Your mind may wander, or you may start to reach for your phone or think about doing something else, but try to resist those thoughts and stick to the task at hand. If you do get distracted, dont admonish yourself, just catch it and renew your focus.Remember to be gentle with yourself. We all suffer from a lack of focus from time to time, but with some effort and attention (ha), it is possible to rein it in and make the most of your workday.--Karen opa langbein works for bareMinerals in Global Packaging + Creative Operations and has worked in a variety of industries over the span of her career, including digital media, fashion apparel, and wine spirits. She is currently a contributor to The Muse and Career Contessa and has been featured on Business Insider, Inc., Fast Company and Harvard Business Review for her career advice. Shes obsessed with learning, life, and career/self-improvement.

The Visual Guide to Attaining #8216;Inbox Zero#8217;

The Visual Guide to Attaining 8216Inbox Zero8217 Ive attained inbox zero before that near-mythical state in which your inbox has zero unread messages but never for long. I think my record was maybe 30 seconds before my phone vibrated and, yep, look another emailBut that was before online personal lenders NetCreditreleased the following infographic, which handily outlines a comprehensive system for managing your unruly inbox. You cant control what other people do though I know I wish I could. First thing Id do is ban from the internet for life anyone who ignores your Ill be out for the week autoresponder and emails youmultiple times about the same issue while youre on vacation.(This happens often to me.)Sorry got a little off script there. Point is,inbox zero doesnt have to be a pipe dream. You, too, can achieve it if you just know how to prioritize your email. Check out the full infographic below